ct111's Privacy Policy — Your Data Is Our Responsibility

This Privacy Policy ("Policy") applies to the ct111 platform and all associated services. When you use the ct111 website, register an account, or use any of our services, the terms of this Policy take effect.

ct111 believes that your personal information belongs solely to you, and keeping it secure is our primary responsibility. We never sell or transfer your information to third parties without your consent.

Please read this Policy carefully. If you have any questions, you are welcome to contact our support team.

ct111 collects only the information necessary to provide our services. The different types of information are described below.

2.1 Information You Provide

When you create an account or use our services on ct111, we collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• Identity document details (national ID card or passport — where applicable)
• Payment information (details related to bKash, Nagad, Rocket, or bank accounts)

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device identifier information
• Browser type and version
• Pages visited and session duration
• Login and logout times and activity history
• Information collected through cookies and similar technologies

2.3 Transaction Information

We retain records of your deposit and withdrawal history, wagering records, and account balance information. This is essential for financial security and fraud prevention.

ct111 uses your personal information only for the legitimate purposes listed below. It is never used for any unauthorised purpose.

3.1 Service Delivery & Operations

• Creating and managing your account
• Processing deposit and withdrawal transactions
• Confirming payments via bKash, Nagad, Rocket, or bank transfer
• Providing bonuses and promotional benefits
• Offering 24/7 customer support

3.2 Ensuring Security & Compliance

• Preventing unauthorised access to accounts
• Detecting and preventing financial fraud
• Age verification (ensuring only 21+ users)
• Ensuring responsible gaming and managing self-exclusion

3.3 Service Improvement

• Analysing and improving the user experience
• Resolving technical issues on the platform
• Testing new games and features

3.4 Communications

• Sending important account notifications
• Sending promotional messages subject to your consent
• Sending security-related alerts

ct111 uses industry-leading technology and practices to ensure the security of your information.

4.1 Encryption & Technology

Our platform uses SSL (Secure Socket Layer) encryption, which keeps all data transmitted between your browser and our servers secure. Payment information (bKash, Nagad, Rocket, bank transfer) is stored separately in encrypted databases.

4.2 Access Control

Only authorised ct111 staff may access your information, and only to the extent required by their job responsibilities. All staff are bound by confidentiality agreements.

4.3 Retention Period

Your information is retained for as long as your account remains active. Even after an account is closed, information required to meet legal obligations may be retained for a specified period.

ct111 never sells your personal information to third parties. However, limited information may be shared in specific circumstances.

5.1 Service Providers

Our payment processing, technology, and customer support service providers may have access to limited information. All such parties are bound by strict confidentiality agreements.

5.2 Legal Obligations

We may be required to provide certain information in order to comply with legal orders or directions from legitimate authorities. In such cases, we will make every effort to notify you to the extent possible.

5.3 Fraud Prevention

Relevant information may be shared with the appropriate authorities to prevent financial fraud or illegal activity.

5.4 Business Transfers

If there is any change to ct111's business structure, the protections under this Policy will transfer along with your information and you will be notified in advance.

ct111 uses cookies and similar technologies to improve your browsing experience.

6.1 Types of Cookies

• Essential cookies: Maintain your session and login state — the platform cannot function without these.
• Functional cookies: Remember your language preference and other settings.
• Analytical cookies: Analyse usage patterns in order to improve our service quality.

6.2 Cookie Control

You can control or disable cookies through your browser settings. Please note, however, that disabling certain cookies may limit some functionality on ct111.

If you have an account on ct111, you retain the rights listed below. To exercise these rights, please contact our support team.

7.1 Right to Access

You have the right to know what information we hold about you. Upon request, we will provide a copy of your stored data.

7.2 Right to Rectification

You have the right to have any inaccuracies in your information corrected. Data can be updated through your account settings or via the support team.

7.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, this may not be fully possible where legal obligations, unresolved transactions, or fraud investigations require retention.

7.4 Right to Restrict Processing

In certain cases you may request that the processing of your information be restricted — for example, if you believe the stored information is inaccurate or is being processed unlawfully.

7.5 Right to Complain

If you believe your data privacy has been violated, please contact us directly in the first instance. We are committed to resolving your complaint promptly and with understanding.

ct111 is an adults-only platform intended solely for individuals aged 21 or above. We do not knowingly collect information from any minor.

If we become aware that someone under the age of 21 has registered, that account will be closed immediately and all associated information will be deleted.

If a parent or guardian believes their child is using ct111, please contact our support team immediately.

ct111 may update this Privacy Policy from time to time. If significant changes are made, we will notify you by email or through a notice on the platform.

The publication date of the updated Policy will be shown at the top of the page. Continued use of the platform after a policy change will be considered as your acceptance of the new policy.

Previous versions of the Policy are kept on file with us and can be viewed upon request.

Our support team is always ready to help with any questions, concerns, or requests regarding this Privacy Policy or your data. ct111 provides support in Bengali and English 24 hours a day, 7 days a week.

For more information, visit our FAQ page or read our Terms & Conditions.